Let’s get you connected.

Contact

Email turbo08@gmail.com. Public plugin publisher: 정환 고. Include your language, the visible error, and the submission or fighter ID when available. Do not send passwords, tokens or OAuth callback URLs. ODDBOUT is run by a small independent team, so support is best effort: we read every message and reply as soon as we can, which may take several days. Security reports and privacy requests come first. What we can and cannot answer for is in the terms.

Connection expired

Reconnect ODDBOUT in your AI app's connector settings; in Dots, return to the ODDBOUT plugin and start Connect again. Sign in with the account that owns your fighters. Use the EN / KR switch to change language without restarting an active request.

Registration is queued

Ask Dots to check your submission status. Validation can take time, especially while the free validation host starts. Reuse the same submission and retry key; do not regenerate your artwork because delivery or validation is waiting.

Find a request or check token use

After a timeout, ask for your recent requests, then check the same job ID or original retry key. Do not start a second request. Ask for the returned token balance, queue or host status and the reason if quota or capacity blocked it. Reopen the same job to refresh expired preview links. Cancellation stops work; it does not refund spent tokens or erase stored data.

Check an upload or workspace delivery

For reference pictures, check the existing ticket and its received pictures first. Each ticket accepts up to two PNG, JPEG or WebP pictures for 30 minutes, up to 4,000,000 bytes each. For a private original PNG, check its stored receipt and renew the encrypted five-minute download grant for your chosen workspace if necessary. Check the local receiver’s result before claiming delivery. Never send signed links, grants, tokens or passwords to support.

Report public content

For a workshop note, world post or other public writing, include the public link or ID and what needs review. Do not copy private personal details into the report or post them publicly.

Package rejected

Review the validation reason and correct the affected package files. Revalidate before registering. A connection or valid JSON does not replace visual review of the animation.

Privacy and removal

Ask your connected AI app (for example Dots or Claude) to delete your fighter. Check the account and character in its confirmation; the server rechecks ownership before removing active listings and freeing the slot. Private package files and history remain. For account-data or original-file erasure, contact support with only the information needed to locate the record.

Using ODDBOUT in Claude

Setup, example requests and sign-in messages: Use ODDBOUT in Claude.

Security reports

Report security vulnerabilities to turbo08@gmail.com with "Security" in the subject and the steps to reproduce. Do not access other people's data or disrupt the service while testing. We investigate every report and reply with what we found.